Account & data deletion

Request account or data deletion

Email [email protected] from the address associated with your account.

What to include

State that you request account or personal-data deletion, identify the product, and provide the account email address. Do not include passwords, access codes, financial account numbers, patient information, or other sensitive information.

Verification and retention

We may need to verify the request before acting. We will explain any information that must be retained or cannot be removed because of legal, security, contractual, or operational obligations.

Fractal Pharma

For a Fractal Pharma request, use its product-specific instructions at fractalpharma.com/account-deletion.